Espresso Machine Sales, Service & Technical Support based in Arrowtown, Queenstown. 

We specialise in helping home users, cafés, and hospitality businesses get consistent, high-performance coffee from their equipment — through expert setup, maintenance, and long-term technical support.

Precise Espresso Specialists provides professional espresso machine servicing, installation, and support across Queenstown, Wanaka, and the wider Otago Region.

Our services include:

  • Espresso machine sales and consultation
  • Grinder selection and calibration
  • Installation and system setup
  • Routine servicing and maintenance
  • Fault diagnosis and repairs
  • Preventative maintenance programs
  • Performance optimisation for home and commercial machines

We focus on ensuring every machine operates at the correct temperature, pressure, and grind settings for optimal extraction and consistency.

We work across the full espresso equipment lifecycle, from selection to on going care.

Equipment & Support Philosophy

We believe good coffee depends on three things:

  • The right equipment for your needs
  • Correct setup from the beginning
  • Ongoing servicing to maintain performance

Rather than offering one-size-fits-all solutions, we tailor recommendations based on how you actually use your machine — whether that’s home brewing or high-volume commercial service.

Technical Expertise

Espresso equipment requires precision. Small variations in setup or maintenance can significantly affect performance and coffee quality.

We bring hands-on technical experience across a range of machines and systems, with a focus on:

  • Consistent espresso extraction
  • Grinder alignment and calibration
  • Pump pressure and temperature stability
  • Steam system performance
  • Long-term machine reliability

Our approach is methodical and detail-driven — ensuring equipment performs as intended, not just “working.”

Why Work With Us

Customers choose Precise Espresso Specialists because we offer:

  • Dedicated espresso machine expertise (not general appliance repair)
  • Practical, honest technical advice
  • Strong focus on long-term machine performance
  • Reliable local support in Central Otago
  • Experience across home and commercial systems

Our goal is to keep your coffee equipment performing consistently and reliably over time.

Precise Espresso Specialists is based in our Arrowtown workshop, proudly servicing the wider Otago region including Queenstown, Wanaka, Cromwell and Dunedin. We also ship premium espresso machines, grinders and accessories nationwide across New Zealand

We look forward to hearing from you.